Job Description:
The Expert IT Project Manager (PM) is responsible for planning, leading, organizing, and motivating agile and hybrid project teams with a focus on achieving business results.
Job Requirements
Project Planning and Management: Define project scope and schedule while focusing on regular and timely delivery of value; organize and lead project status and working meetings; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning and operational readiness for assigned projects. As a Senior or expert level, the PM may be responsible for complex, highly visible projects that require significant oversight.
Project Team Management: Assist in team development while holding teams accountable for their commitments, remove roadblocks to their work; leverage organizational resources to improve capacity for project work; and mentoring and developing team members; facilitate the efficient use of resources across multiple projects and monitor trends to ensure use aligns with strategic goal.
Product Owner Support: Support the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and help with an effective system of project governance
Communication and Documentation: Keeping stakeholders informed, resolving issues, and maintaining project documentation utilizing project management tools
Leadership: Promotes empowerment of the team, ensuring that each team member is fully engaged in the project and understands how to motivate members to make a meaningful contribution.
Vendor Management: Monitor and report on vendor performance metrics. Drive vendors delivery against a specific contract deliverables.
Skills Required
· Effective interpersonal skills including the ability to manage conflict, listening, collaborating, and team building
· Strong analytical, planning, and organizational skills with an ability to manage competing demands
· Ability to use critical thinking to make complex decisions
· In-depth knowledge and understanding of business need with the ability to establish/maintain high levels of customer trust and confidence
· Solid understanding of and demonstrated experience in using appropriate tools:
o Project Management tools
o Jira/Confluence, Workfront, Monday.com or equivalent
o Microsoft Project, Visio, and all Office Tools
· Excellent oral and written communications skills and experience interacting at all levels including the executive level
· Full transparency and communication of project progress, risks, and vendor performance
· Ability to work creatively and analytically to solve business problems and propose solutions
· Ability to see the big picture and quickly comprehend the impact of new technologies, systems and/or teams on changes to business processes
· Ability to drive projects and take initiative to keep things progressing forward
· Ability to provide leadership to business analysts, program managers, coordinators, and collaborate with customers and develop strategies and solutions of high business value
Required Credentials and Experience:
· Bachelor’s degree or higher
· At least 7 years of medium to large-scale project experience in a project management or similar role
· At least 7 to 10 years of strong experience with project or program planning, resource planning, work plan development, and project management processes
Preferred Credentials and Experience:
· PMP certification
· Demonstrated prior experience with blended methodologies at the enterprise-level of an organization
· Experience working within the public sector, specifically health and human services agencies
· Organizational change management experience
